Coast Galleries

Privacy Policy

Coast Galleries takes your right to privacy very seriously.

Our privacy policy is simple:

We never sell, give, lend, show, or otherwise share information about our clients or visitors to our web site.

We gather ONLY two kinds of information from you as you use our site:

  • Your email address if you request information by email.
  • Ordering information when you make a purchase from our site.

We use any information voluntarily given by our customers to enhance their experience while visiting our web site. We also use the information to deliver our products to customers.

We do not share information about individual customers with any third party. We never share mailing lists with any other parties.

If you wish us to remove your personal information from our database, simply email:

Return Policy

Due to the unique nature of art and the artist's consignment guidelines, a request for refund, exchange or replacement will be subject to approval and at the sole discretion of the Gallery. If approved the art may be returned or exchanged only if defective unless otherwise stated on the purchase agreement. If the gallery approves of a return or exchange, it is subject to the following conditions:

  • All returns require a Return Merchandise Authorization (RMA) number issued by Coast Galleries. This RMA number must be printed clearly on the outside of the package or it will not be accepted.

  • The artwork is returned within fourteen days of receipt. After fourteen days all sales are considered final.

  • Returns after the authorized return period are allowed on a case-by-case basis and will result in a 15% restocking fee.

  • The gallery director must approve an exchange or return.

  • The pre-approved exchange or return must be received in it original, unused, new and saleable condition without any appearance of physical damage, use, abuse or signs of wear.

  • The original sales receipt must be presented.

  • The original packaging materials must be returned complete and intact.

  • Commissioned or special order artworks are not refundable or exchangeable unless approved by the consigning artist.

  • The customer is responsible for all crating, shipping and insurance costs, which are not refundable, and return shipping and insurance costs.

  • Customer should insure the pre-approved return and use a traceable delivery method, such as UPS or Fed-Ex. Any freight claims for damage on return shipping will be the customer's responsibility.

  • If shipped package is delivered with obvious damage, do not open the package, refuse the package and have the carrier return to the sender.

  • If an artwork is received with internal damage, contact the gallery within 24 hours to begin the process of filing a damage claim with the shipper.